What is the Refund Policy for Tickets Bought Through the Box Office of the Performing Arts Organization in St. Louis, Missouri?

Attending a show at the theater requires a ticket, regardless of age. All credit card purchases come with a fee. Unfortunately, events may be canceled by the promoter, team, artist, or venue. In this case, you may be eligible for a nominal refund for that event.

However, deferrals and venue changes are usually not reasons for refunds. The promoter, team, artist, or venue will determine the specific policy of the event and decide whether or not to allow refunds. MetroTix will not be responsible for issuing refunds, but if one is issued, they will process it for tickets sold through their website and contact center. Refunds are issued to the credit card used for the original purchase. Generally, the refund will appear on the credit card statement within 3 to 10 business days from the date of issue.

Keep in mind that tickets for some events may be more expensive if purchased on the same day of the event or may sell out in advance.